Privacy policy

Effective Date: 1/12/2024

Oz English Tutors is committed to protecting your privacy and handling your personal information in a secure and transparent manner. This policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information:

Your name and contact details (email, phone number)
Booking and session preferences
Payment confirmation (via PayPal, no card details stored)
Session notes or academic progress (only with your consent)

2. How We Use Your Information

We use your information to:

Schedule and deliver online tutoring services
Communicate with you about sessions, schedules, and resources
Process secure payments through PayPal
Improve the quality of our tutoring and materials
Comply with legal or regulatory obligations

3. Sharing of Information

We do not sell, rent, or share your personal data with third parties, except:

To comply with legal requirements
With payment providers (e.g. PayPal) for transaction processing
With your explicit consent

4. Data Security

We store your information securely and limit access to it. Payment data is never stored on our site and is processed exclusively by PayPal, which uses its own encryption and fraud protection systems.

5. Your Rights

You may:

Request access to your personal information
Ask for corrections or updates to your data
Request deletion of your personal data (unless legally required to retain it)

To make a request, contact us at [email protected].

6. Cookies and Analytics

Our website may use cookies to improve user experience or analyze website traffic. You can adjust cookie settings in your browser.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a new “Effective Date.”